Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Agent Summary, we believe casino gaming should be enjoyed purely as entertainment. Casino games are designed with a mathematical edge in favour of the house, meaning that over time, players are statistically more likely to lose money than win it. Never gamble with money you cannot afford to lose, and never view gambling as a way to earn income or solve financial problems.
Age Verification
All casino gaming in the UK is restricted to players aged 18 years or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities. If you are under 18, please do not use casino services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts to achieve the same level of excitement
- Hiding gambling activities or lying about the time and money spent
- Neglecting family, work, education, or other important responsibilities
- Borrowing money or using savings to fund gambling
- Experiencing mood swings or becoming irritable when not gambling
- Feeling anxious, depressed, or stressed when attempting to reduce gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling as an escape from problems or emotional distress
- Risking relationships, employment, or educational opportunities
Self-Help Tools & Player Protection Features
Responsible operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from casino gaming to take a break or quit entirely
- Account Cooling Off: Request a temporary pause on your account (typically 24 hours to several weeks)
- Gaming Breaks: Schedule mandatory breaks from gaming activity
Always use these tools proactively. They are there to support your wellbeing and help you gamble responsibly.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, please reach out to one of the following support services:
United Kingdom
- GamCare – Free confidential support, counselling, and self-help resources
www.gamcare.org.uk | Telephone: 0808 8020 133 - GamStop – National self-exclusion scheme across all licensed UK operators
www.gamstop.co.uk - National Problem Gambling Clinic – NHS-funded specialist treatment service
Telephone: 0203 286 1000
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Take Action Now
If you experience problems with gambling, please seek help immediately. There is no shame in asking for support. The organisations listed above provide free, confidential assistance and are staffed by trained professionals who understand problem gambling.
Your health and wellbeing are more important than any bet. Reach out today if you need help.